Shipping & Handling

🇨🇦 Canada

We offer free standard shipping on all Canadian orders over $70.

SHIPPING AND PROCESSING TIMES

All other orders with free shipping are usually fulfilled and shipped within 1-2 business days, unless otherwise noted. You will be charged at the time the order is placed. When your order ships, we will send a shipping confirmation email with tracking information. We process and ship orders from our Toronto location Monday through Friday. 

FREE PREPAID RETURNS
If you are not 100% satisfied with your items, we happily accept returns from 30 days of ship date for items unworn and in original condition and packaging. We reserve the right to send item back to customer if the item is not in suitable return condition. If you wish to return an item(s) which were part of a discounted set, you will be refunded the difference of your set purchased and the total of the items kept.

Ex. Price paid for set - (Price of item 1 kept + Price of item 2 kept) = Refunded amount.

If you wish to return an item please contact us at hey@goldscoop.ca

Canada Post Expedited Parcel 1-7 business days

$9.54 or free on orders over $70

Canada Post Xpresspost 1-3 business days

$10.34

Canada Post Priority
(Friday orders must be placed before 1pm EST to receive Monday)
next-business day to major urban centres

$20.31

 🇺🇸 USA

We offer free standard shipping on all USA orders over $53 USD* via Canada Post.
*Subject to change with fluctuating exchange rates.

SHIPPING AND PROCESSING TIMES
All other orders with free shipping are usually fulfilled and shipped within 1-2 business days, unless otherwise noted. 
You will be charged at the time the order is placed. When your order ships, we will send a shipping confirmation email with tracking information if applicable. We process and ship orders from our Toronto location Monday through Friday. 

FREE PREPAID RETURNS
If you are not 100% satisfied with your items, we happily accept returns from 30 days of ship date for items unworn and in original condition and packaging. We reserve the right to send item back to customer if the item is not in suitable return condition. If you wish to return an item(s) which were part of a discounted set, you will be refunded the difference of your set purchased and the total of the items kept.

Ex. Price paid for discounted set - (Price of item 1 kept + Price of item 2 kept) = Refunded amount.

If you wish to return an item please contact us at hey@goldscoop.ca

DUTIES 

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. If you refuse to accept shipping of the items you have purchased, the courier may return the items to Goldscoop. In the event this happens, Goldscoop may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.

Canada Post Small Packet USA Air (No Tracking)  
5-8 business days
 $6.47 USD or free on orders over $53 USD
Canada Post Tracked Packet USA
4-7 business days $12.81 USD
UPS Standard Shipping 2-4 business days $21.58 USD
UPS Express Saver 
(Friday orders must be placed before 1pm EST to receive Monday)
1 business day
$57.50 USD

 *prices in USD are approximate and may change with fluctuating currency rates. Prices are not inclusive of tax.

 

 

🌏 International

We offer free standard international shipping on all orders over $70 CAD.

INTERNATIONAL SHIPPING AND PROCESSING TIME

Prices are displayed in CAD dollars, and are exclusive of taxes. All shipping costs, sales tax, and customs duty (where applicable) will be included in the final purchase price during the Order Review section of Checkout.

We process and ship orders from our Toronto location Monday through Friday. When your order ships, we will email you a shipping confirmation with tracking information if applicable. 

INTERNATIONAL RETURN POLICY
If you are not 100% satisfied with your items, we happily accept returns from 30 days of ship date for items unworn and in original condition and packaing. We reserve the right to send item back to customer if the item is not in suitable return condition. If you wish to return an item(s) which were part of a set, you will be refunded the difference of your set purchased and the total of the items kept.

Ex. Price paid for set - (Price of item 1 kept + Price of item 2 kept) = Refunded amount.

If you wish to return an item please contact us at hey@goldscoop.ca

DUTIES 

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. If you refuse to accept shipping of the items you have purchased, the courier may return the items to Goldscoop. In the event this happens, Goldscoop may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.

Canada Post Small Packet International Surface   
28 to 84 business days
$9.39 CAD or free on orders over $70 CAD
Canada Post Small Packet International Air 
6 to 10 business days
11.95 CAD
Canada Post Tracked Packet International 
6 to 10 business days
$34.42 CAD

 

List of all countries we ship to:
Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Republic Of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Norway, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Qatar, Republic of Cameroon, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe